Report a Concern About Waypoints

Waypoints expects the highest level of ethical behavior from our staff. Whether they’re interacting with the families we serve, or other members of our team, everyone on our team is expected to act with respect and professionalism.    

If you, as a Waypoints employee or client, believe our staff committed ethical improprieties or rights violations, please submit a claim with us and reach out to your supervisor or the appropriate authority.       

An employee who files a complaint in good faith will not have the terms or conditions of their employment affected. They will not face retaliation or be discharged because of the complaint. Likewise, a client who files a complaint will not be treated differently or see a change in their level of service.  

Ways to File a Complaint or Concern

To file a confidential complaint or concern, please choose from the following options. All options are available to employees and clients alike:  

  1. Email the Ethics Officer anytime at ethics@waypoints.life
  2. Complete the form at the bottom of this page
  3. Follow a link to the appropriate reporting body:
    • BCBA ethics violations
    • Michigan BCBA license violations
    • Ottawa County Recipient Rights violations
    • Agency ethics

Contact Waypoints Anytime

Waypoints is passionate about helping autistic children gain skills and reach their goals. 

If you’d like to know more about us, our approach to ABA, or anything else related to diagnostic testing and new skill building resources for autism, call (616) 251-8162 or use the simple contact form on our site. We look forward to hearing from you!

Report a Concern

This anonymous report goes directly to the Ethics Officer. 

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